Get to Know the Experts: Justin Adams

Justin Adams, a Service Specialist in Ehrlich’s York, PA District, recently received a glowing review from one of his customers. Adams, who joined Ehrlich two years ago, clearly has a song in his heart not only for his work but also for tiny fans of Elsa and Olaf.

“I have been with Ehrlich for many years and have had many service people over those years. They have all been pleasant and knowledgeable and more than helpful to our needs. But the young man I have now went over and above with customer service …  I was babysitting my twin grandchildren that day who of course were full of questions as to “why, what does that does, and how comes.” … Justin went out of his way to explain exactly why he was there and what he was doing. But then he took an extra minute and, with my permission, sat at the piano and blew them and myself away with his rendition of the theme song from Frozen and that just won their hearts. His act of kindness and thoughtfulness will never be forgotten.”

-Sally, Glen Rock, Pennsylvania