Customer Testimonials

Our Customers Say It Best

Probably the best way to learn more about Ehrlich Pest Control is to hear from our current customers. Every comment we received is reviewed by the Service Technician, Customer Service Representative, Managers and the President of our company. Here is a sampling of letters we’ve received recently.

Albany – from Jennifer & Andre Burton, Albany, NY
“Want to share a very positive interaction my family had with your Technician Joe Friday. My 2-year old daughter and I were in our car following my husband down the northway. He was bringing home a partially assembled swing set in his truck when suddenly 2 very large pieces and 1 small piece of the swing set flew out of the back of the truck and lay across 3 lanes of traffic! It was a miracle no one was hurt. We were able to get the pieces off the highway preventing any injuries. Joe was passing by and immediately stopped to help! He not only helped to reload the swing set, but provided us with an extra tie-down so we were sure it was secured. He spent at least 20 minutes with us on the side of the road helping to secure the load and making me feel so much more at ease! He was the best advertisement your company could ever have. I took immediate note of the company, wrote down the phone number and contacted the manager. I want everyone to know what an outstanding, community-driven employee Joe is. I’ll surely recommend Ehrlich to anyone in need of your services. It was so refreshing to see a business employee reaching out to an unknown community member.”

Allentown – from Phoebe & Art Altman, Easton, PA
“We’ve been long-, really long-time customers of Ehrlich and have no criticism, only praise. We simply want to compliment you for having people the caliber of Senior Technician Bruce Rothrock, Jr. and Dexter Connor. Bruce has been our termite man for years and Dexter our regular service person. Both are exceptional in the knowledge of their business and real gentlemen in the true sense of the word. Many folks contact a company only when they’re unhappy. We just needed to share with you how pleased we are. And, in case you’re wondering, we do not have termites any longer, nor are there any critters running around. Bruce and Dexter have seen to that.”

Baltimore – from Margaret Gunzelman, Hopkins Elder Plus, Baltimore, MD
“Technician Dave Jackson went above and beyond the call of duty to assist us. One of our residents believed a snake was in her room, was very upset and would not sleep or go into the room for two days. She said the only way she would go into the room was if an exterminator checked it out and made sure no snakes were there. Dave came to our rescue. He not only checked the room, but also spoke to the resident, telling her what he had done and assuring her there was no snake in her room. He didn’t have to do this, but we are very grateful for his very thoughtful actions that eased our resident’s mind and helped my staff handle her concern. I can’t thank Dave enough and want to be sure he’s recognized for his compassionate actions. What he did was very much appreciated by all of us at Hopkins Elder Plus Assisted Living Facility.”

Delmarva – from Frederick Lewis, Rehoboth Beach, DE
To Customer Service Representative Kelly Stone: “It was nice talking to you and your associates, technicians in the past year or so as Dave ‘breaks me in’. Everyone has been so polite, professional, helpful. I fully understand why my Dad has used Ehrlich for so many years. Keep up the good work!”

Harrisburg – from Edwin Miller, Mechanicsburg, PA
“Senior Technician John Graff is a very fine asset to your company. He is polite, neat and very professional. Thank you, John, for great service.”

Stroudsburg – from Mary Mazisko, Stroudsburg, PA
“Technician Rick Coyne is courteous, respectful, does a great job, and responds intelligently to any ‘pest’ questions I may have. He’s serviced us over the years and we hope long into the future.”

Syracuse – from Elizabeth Mills, Baldwinsville, NY
“We are so satisfied with your service. Technician Allen Robinson is one of the nicest people I’ve met -- polite, considerate; does a great job, and most of all, I feel so safe having Allen in my house. He’s very professional, and no mice since his last visit!” Also, from Michasel Soeder, Baldwinsville, NY … “We really like Technician Allen Robinson. He’s professional, informative, a really nice guy. Any company can control bug problems, but Allen is what makes the service exceptional!”

Williamsport – from John & Elizabeth Stewart, Williamsport, PA
“Several times Technician Brett Upham has served our home. Always a pleasure to see him. He’s professional, courteous, efficient, friendly. Nothing is too much for him to do. He is a real asset to your company.”